Privacy Policy

Thank you for visiting this website and for your interest in the services offered. The protection of your personal data and privacy is of particular concern to us.

In our opinion, the data protection regulations applicable to our domicile in South Africa are inadequate. We therefore process personal data collected during visits to our website in accordance with the provisions of the EU Data Protection Basic Regulation (“GDPR”). The following information provides a simple overview of what happens to your personal data when you visit our website.

Personal data are all data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.

This privacy policy does not apply to websites of other providers to which we provide a link.

General notes and mandatory information

Data protection

Airboat Afrika as operator of these pages takes the protection of your personal data very seriously. We treat your personal data confidentially and according to legal data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how we do this and for what purpose.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

Note on the responsible party

Airboat Afrika
51, Abbot Road
South Africa
Phone: +27 (0)82 857 7408

Responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

How do we collect your data?

We process personal data collected during visits to our website in accordance with the provisions of the GDPR.
On the one hand, your data is collected when you provide it to us. This can be data that you enter into a form, for example.
Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.

Request by email, phone or whatsapp

If you contact us by e-mail, telephone or whatsapp, your inquiry including all personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, provided that your inquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and / or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of the inquiries addressed to us.

The data sent to us by you via contact requests will remain with us until you request us to delete it, revoke your consent to storage or the purpose for which the data was stored ceases to apply (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Data collection on our website


The Internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser the next time you visit us.

You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of his services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this data protection declaration.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.

These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources. The basis for data processing is Art. 6 para. 1 letter f GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Links to other websites

Our websites or mobile apps may contain links to websites of other organizations that have their own privacy notices. Please be sure to read the Terms of Use and Privacy Notice carefully before providing personal information on any other organization’s website, as we do not assume any responsibility or liability for other organizations’ websites.

Social media

Besides this website Airboat Afrika is present in various social media. You can reach them via the link buttons in the footer. By clicking on these links no personal data is transferred.

Using WhatsApp

You can contact us through WhatsApp. To do so, you can save the phone number in your contacts and start a conversation. In accordance with the WhatsApp guidelines/terms of use, we will then have your telephone number and profile picture. We will only use your telephone number and only for the purpose of replying to your WhatsApp messages. The legal basis here is Art. 6 (1) (a) GDPR.

To ensure data security, WhatsApp uses end-to-end encryption. To ensure that this encryption is effective, we recommend that you always use the latest version of WhatsApp on your mobile phone.

Google Web Fonts

This site uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

To do this, the browser you are using must connect to Google’s servers. This enables Google to know that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offers. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f GDPR.

If your browser does not support Web Fonts, a standard font from your computer will be used.
Further information on Google Web Fonts can be found at and in the Google privacy policy:

Protection of your data

It is of course important to us to protect both your and our data against loss, manipulation and unauthorized access by third parties. We use suitable technical and organisational security measures to protect your data against accidental or deliberate manipulation, partial or complete loss, destruction or unauthorized access by third parties. Of course we orientate ourselves on technical progress and make regular improvements.

However, we cannot guarantee that our Internet presence is permanently available; technical faults, interruptions due to maintenance work or breakdowns cannot be ruled out.

What rights do you have regarding your data? (Information, deletion, revocation)

  • As data subjects of data processing, you have various rights under Art. 15 ff GDPR.
  • You can request information at any time as to which of your personal data is stored.
  • You can request correction or deletion.
  • You can demand a restriction of the processing, or object to the processing of your data in principle. If processing is based on your consent, you may also revoke this consent at any time without affecting the lawfulness of the processing carried out up to the revocation.
  • You have the right to data transferability.

To exercise your right, you can contact us by e-mail at For identification purposes we ask you to provide the following information:

  • Name
  • Postal address
  • E-mail address

In order to be able to process your application, as well as for identification purposes, we would like to point out that we will process your personal data in accordance with Art. 6 para. 1 lit. c GDPR.

You will receive an answer to your request regarding your rights as a data subject after the statutory period of 4 weeks at the latest.
Before we process your personal data for any other purpose, we will inform you in advance.

Updates and changes of the privacy policy

This privacy notice replaces all previous versions. We may change this notice at any time, so please check our website regularly for updates. If the changes are significant, we will post a prominent notice on our website. In addition, we will send electronic notification of changes to our Privacy Notice as we deem appropriate.
Last updated: June 2020