Safety Protocols for COVID-19

  • Instead of issuing paper tickets, all ticket sales are digital
  • Contact details of every guest are to be filled in online
  • No-contact temperature readings are recorded at check-in
  • Prior to boarding, everyone must sanitize their hands
  • All our pilots wear face masks
  • All guests must wear face masks
  • Capacity is reduced to a maximum of 4 guests only per ride
  • After each ride, touch surfaces on board are sanitized with approved cleaning agents
  • When you have to, cough or sneeze into your elbow
  • Avoid touching your face
  • We adhere to guidelines issued by the government regarding outdoor activities

Terms & Conditions

  • A minimum of 2 passengers booked is required for a ride to launch
  • In case the minimum is not reached, we will contact you to reschedule or refund
  • Check in at least 15 minutes before departure
  • Children must be accompanied by a parent or legal guardian
  • Participation is subject to signature of an indemnity form by every guest prior to departure

Cancellation Policy

  • Cancellations at least 72h before departure will be refunded, less 25% handling fee (min R250)
  • No refunds for no-shows or cancellations later than 72h prior to departure
  • No refunds for persons refused participation by the pilot for reasons involving personal conduct
  • Safety comes first – if a trip gets cancelled, your ride will be scheduled for another time
  • Airboat Afrika reserves the right to cancel tours, vary itineraries, amend fares and days of operation